FAQ

Faq | Spazio Vitale Massa 2000 mq dedicati al fitness ed al ...

  • Standard deliveries information

With the Standard shipping method, according to your postcode, your purchases will be delivered within 5 or 14 working days from the moment the order is placed (weekends and holidays excluded). When the package reaches the customer's country, it will be entrusted to a local delivery service, in accordance with Standard delivery procedures. If delivery is not made by the scheduled date, please contact us the next day so we can check for you.

  • Shipping lines with faster delivery times

First of all, delivery times are the main concern of our activities, we make sure that delivery times are respected for the greater satisfaction of our customers. We have checked and selected the lines with the best efficiency and best price for some of the main countries as a reference.

  • Shipping costs comparison

I shipping costs are another concern of ours, shipping costs have increased considerably since the outbreak of COVID-19. We make sure that the shipping service is equally satisfactory for our customers. Therefore our prices for shipping are very competitive, and we make sure that these shipping costs are of the utmost satisfaction to our customers, therefore products above €30.00 have a shipping cost of €0.00.

  • My order has already been shipped but I have not yet received it.

If the expected delivery date has already passed and you have not yet received your package, please let us know by clicking on the button "Contact us" on this page and we will do our best to help you.

  • Tracking my order
Thanks to our "tracking's system", you will know at all times where your order is and if there are any delivery problems. Telematic control systems really make a difference when sending orders! The system that checks, instant by instant, the status of your order is called Tracking. To use it, you must always have the unique order number assigned to your order at hand. Once you have entered the Tracking page and entered the alphanumeric code (tracking code), you will see where the package is located.